Terms & Conditions
These terms and conditions were last updated on 10/02/2020.
These terms and conditions apply to all transactions and use of this website. Please print off and read them carefully – they do not affect your statutory rights.
This website is owned and maintained by Six String Supplies Ltd (“Six String Supplies”, “us”, “we” or “our”). All information, content, wiring diagrams and product photos are our intellectual property and may not be used or distributed for your use or for business use without our written permission. Reproduction of photos and/or wiring diagrams is strictly prohibited. All of our material is protected under copyright law. If you have any questions regarding these terms and conditions, please contact us using the contact form or by email: firstname.lastname@example.org and you will receive a reply within 48 hours.
These terms and conditions apply to the website and includes all orders placed both on and off the website (ie via phone or face to face at a guitar show for example). These are the terms and conditions of purchase. By continuing to use our website you adhere to and are bound by these terms and conditions. If you do not agree to be bound by these conditions, please do not use our website.
We reserve the right to change or modify these terms and conditions. The current and most up to date version will always be published on this page.
These terms and conditions and all transactions on our website are governed by English law and are subject to the jurisdiction of English courts. We do not accept responsibility for content of external links which you may access from our website. Such websites are governed by their own conditions which may vary. We hold no responsibility for external content.
Sales are concluded in English only. Six String Supplies Ltd own the copyright and intellectual property rights in all material and content on this website. Reproduction and use of this material is strictly prohibited.
We make no warranties in regards to the accuracy of information supplied on this website. However, the information provided is as accurate as possible. Occasionally, the manufacturer of any given part can change their specification without warning. We will always update our website and information as often as possible.
All prices displayed on our website are in UK Pound Sterling and exclude shipping fees. All payments are taken in GBP pound sterling only. The total cost of your order will be the total amount of goods ordered plus shipping (if applicable) which is from £3.95 for UK deliveries and from £11.95 for deliveries within the EU. Shipping elsewhere in the world starts from £14.95. Products and their prices are subject to availability before order is accepted and confirmed by Six String Supplies Ltd. We spend a lot of time and effort into ensuring information on our website is accurate, however, an error can occur occasionally. If an error is discovered in the price or product description (i.e. size, colour) we will notify you immediately and ask if you wish to continue or cancel.
We accept payment from all major credit cards, Mastercard, Visa, Maestro, Solo and PayPal.
Please read our Payment & Security Policy by clicking here.
Delivery and Returns Information
All delivery times are subject to product and delivery slot availability. Small packages are sent by Royal Mail which is more often than not a next day service. However please allow up to 3 working days for delivery to be made.
Please ensure that delivery address and customer details are entered correctly at the time of order. Six String Supplies Ltd will not accept responsibility for losses or missing items due to mis-typed delivery addresses provided by the customer. Click here to read our shipping and returns policy in full. We will always ship to your confirmed delivery address supplied at time of order, or if you pay via PayPal, we will ship to your PayPal confirmed address. Please ensure your information is up to date.
Deliveries outside of the European Union may be subject to the destination country's import and customs duty. Six String Supplies Ltd is not responsible for additional charges. It is your responsibility, as the customer, to check possible import duty before committing to an order.
IMPORTANT INFORMATION REGARDING ELECTRONIC PARTS ORDERS
All of our prewired kits and individual components are fully tested before being shipped. Six String Supplies' website has a whole host of free information showing how to use our products, but ultimately Six String Supplies can not install the product(s) for you. If you are not comfortable installing and soldering yourself, please take your guitar to a qualified guitar tech to install for you. Six String Supplies Ltd can not be held responsible for potential damage caused to the guitar or product by the customer.
If the item is on the website and listed as in stock, then it is in stock and it will get shipped either the same day or the next working day. However, whilst extremely rare, it is possible that an item you have ordered may not be in stock. In this case, we will notify you immediately and offer you the choice of a full refund, a different item at the same value, or the option of waiting until new stock arrives. We do daily stock checks and ensure stock levels are up to date.
FORCE MAJEURE - Six String Supplies reserves the right to cancel any order at anytime if circumstances outside of it's control make shipping or production of orders not possible. In this case, customers will be contacted directly and a refund given.