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Privacy policy

This privacy policy describes how we (Six String Supplies Ltd) protect and use the information you give the company when using our website. If you are asked to provide personal information when using this website it will only be in accordance with this privacy policy. When placing an order you will be asked to provide your email address (for your order confirmation and shipping confirmation emails) and your delivery address. You will be required to enter your credit/debit card details under severe SSL protection. Your information is sent encrypted and protected by both our SSL server (https://) and by the servers of PayPal or Stripe, depending on which method to choose to pay. For more information on this, please refer to our Payment and Security policy.

We reserve the right to edit or modify this policy from time to time. The most current and correct version will always be published on this page. This privacy policy was last updated on the 28/06/2020.

We collect the following information;

- Name

- Contact information

- Demographic information such as country & postcode

- Website usage data

How we use this information

Collecting this information helps us to understand what you are looking for from the company better enabling us to improve the website or improve product and services.

We may use your information;

- To improve our services and products

- To contact you in response to a particular enquiry

- Customise or modify the website to be specifically tailored to you.

- All personal data is processed and stored securely for no longer than is necessary in light of the reasons for which it was first collected. We will always comply with our obligations and safeguard your rights in accordance with the GDPR.

- You have the right to withdraw your consent to us using your personal data at any time. If you want us to delete your data from our database simply request this in writing.

We do not spam and respect the privacy of our customers and users. We don't like receiving sales emails, so we don't send them. You will only ever receive two emails from us from each transaction: 1) your order confirmation and 2) confirmation that your order has been shipped.

We will never share your personal information with any third party. What is a third party? We are the first party, you are the second party. For us, there is no third party.

Cookies

A cookie is a tiny file placed on your computer when you browse the vast majority of websites on the internet.

It enables us to identify your computer as you browse different pages on our website.

We use cookies to:

- Analyse our website traffic data (via Google Analytics) and use this information to improve website function and design

Cookies do not allow us access to your computer or your information other than the information that you choose to share with us.

We will never pass on, lease or sell your information to any third-party unless ordered to do so by law. All personal information we hold about you is protected under the 1998 Data Protection Act.

We will always hold your information securely and pride ourselves on the secure transfer of information.